1. Introduction

At Joyotis.xyz, we are dedicated to providing premium eco-friendly travel products that support sustainable tourism. Our Sales Policy ensures a seamless and transparent shopping experience for all customers.

2. Ordering & Payment

    • Orders can be placed directly through our website: https://joyotis.xyz/
    • All product prices are displayed in USD and include applicable taxes.
    • We accept secure payment methods: credit/debit cards, PayPal, and other trusted gateways.
    • Upon order confirmation, customers will receive an email with purchase details.

3. Shipping & Delivery

    • We offer worldwide shipping with environmentally friendly packaging.
    • Order processing time: 1-3 business days.
    • Estimated delivery: 5-15 business days, varying by location.
    • A tracking number will be provided once the order is shipped.

4. Return & Refund Policy

We strive for customer satisfaction and offer a straightforward return and refund process.

Eligibility for Returns

    • Returns accepted within 30 days of purchase.
    • Items must be unused, in original condition, and include all packaging materials.
    • Proof of purchase is required.

Return Process

    1. Contact our support team at info@joyotis.xyz with order details.
    2. Our team will review your request and provide return instructions.
    3. Ship the item back to us at the provided address. Customers cover return shipping costs unless the product is defective or incorrect.

Refund Policy

    • Once we receive and inspect the item, we will notify you of approval or rejection.
    • Approved refunds are processed within 7-10 business days via the original payment method.
    • Shipping fees are non-refundable unless due to our error.

5. Customer Support & Contact

For any questions regarding our Sales Policy, reach out to us:

Joyotis.xyz
Address: 2508 Tratman Ave, Bronx, NY 10461, USA
Phone: (559) 437-3264
Email: info@joyotis.xyz

Thank you for choosing Joyotis.xyz – your trusted partner in sustainable tourism!